About Us
A very warm welcome to Electronic Empire
Electronic Empire is the online division of Premier AV Centre, established twenty three years ago. We are passionate about what we do, and have nurtured the talents in all those within our organisation creating an environment that attracts many of the leading UK companies.
Part of a well-established family concern with over 23 years of electrical retail and wholesale experience we have a wealth of experience in the rapidly changing Consumer Electronics sector. Our experience means we can offer you a complete customer service orientated shopping environment. Throughout our years of business we have always strove to set the highest standards of customer care and that's just one of the reasons we have thousands of satisfied customers up and down the country.
Stock
Our store stocks a massive range of the latest audio visual products, and with daily deliveries from our UK Distributors you can be assured we have the products in stock and ready for delivery.
Delivery
Not only do we have a huge range of the most popular consumer electronic products we have a sophisticated delivery network to ensure you receive your order quickly. Our non-TV goods like Soundbars, Earphones, Printers etc are available with free next day delivery. These items are shipped securely via our nominated courier company, DPD. We also provide tracking numbers so you can check on the progress of your delivery.
Our Television orders are handled by our own delivery team. This means we can offer a timed delivery service whereby you receive a two hour delivery window rather than an all day service. We also deliver on Saturday's and evenings to provide the most comprehensive delivery options.
Lowest Prices Online
We are confident that you will find our prices are the best available. That's because we use our buying power to get the best possible deals from the major manufacturers'. When that is combined with our established network we have the facilities to deliver products with minimal overheads. Which all means we can offer you massive savings not only high street prices but also other online retailers. That's why we are certain we offer the lowest prices around. However in the rare instances that this is not the case please contact us and we shall endeavour to price match the product you've seen.
Secure Shopping
We obviously treat our customers details with utmost importance. Firstly we never share this information with any third party and you can be assured you will not receive unsolicited emails from any other company. We will also not send out any unsolicited emails and you will only receive contact from us for major announcements or if you have signed up to receive our newsletter.
In terms of processing your confidential details we use the web's most secure encryption system of 128 bit SSL certification. Combined with this we also utilise 3D Secure services such as Verified by Visa and MasterCard SecureCode to ensure the highest standard of online security. All our payments are processed via Sage Pay, one of the UK's leading payment solutions providers.
However even with all these measures we understand some customers may feel uncomfortable about ordering online and that's why we also have the facility to take orders over the phone. Just call our Sales Team on 0121 551 6041 to place your order over the phone.
