Money Back Guarantee

Terms and Conditions for Online Sales Only


14 Day Money Back Guarantee

To give you full confidence in buying from Electronic Empire we provide a 14 day money back guarantee. This allows you to return any order for whatever reason within 14 days of receiving delivery of your item. This covers all products purchased from us online.

To take advantage of this service you must notify us in writing or via email within 14 days of your product been delivered. Once this has been done we will provide you with a returns number, which must be given when returning the goods. When arranging return of goods please ensure the item is securely packaged and use a recognised courier service. If you require us to collect the goods please let us know and we will make the arrangements.

Returned products must be in the original condition supplied UNOPENED with the original packaging. Any products that are noticeably different in condition will not be accepted, and in such instances you may liable for any costs associated with collecting the items.

Collection & Delivery charges will apply......please ask for more information.


We are an online and instore retailer. All items are in stock for collection or immediate delivery. Based in the West Midlands, 105-109 Soho Road, Handsworth, Birmingham, B21 9SP. Call us for friendly advice on 0121 551 6041
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